Kundenservice: an Wochentagen 9-15 Uhr. GMT+2 +358 (0)207 789 880
Kundenservice: an Wochentagen 9-15 Uhr. GMT+2 +358 (0)207 789 880


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We are committed to protecting your personal information and to complying with applicable laws and regulations regarding the processing of personal information. By continuing to use this site, you accept the use of cookies.

1. Controller and responsible person

Name: Valtavalo Oy
Business ID: FI22394530
Address: Sammaltie 14,  90620 Oulu, Finland
Telephone: +358 207 789 880
email: [email protected]

Responsible person: Maija Alasalmi
email: maija.alasalmi(ät)valtavalo.fi

2. Purpose of use of the register

We use the collected data for customer communication as well as to offer a good customer experience and develop our customer service.

3. Grounds for collecting and processing data

We collect personal data when customers visit the valtavalo.com website, subscribe to a newsletter, use the energy savings calculator or complete the contact information form.

We collect personal data from customers for our newsletter and other customer communication material. We collect and process data on the basis of customer consent. We also apply the ‘legitimate interest’ to collecting and processing personal data. According to ‘legitimate interest’, we have the right to disclose information about products and services to customers whose tasks include the products and services offered.

4. Data content of the register

We use Google Analytics and Leadfeeder tools on our website to obtain information about people who visited the valtavalo.com website. We collect the following data: Name, address, telephone number and URL of the visiting company and information about visits to the page (page loads, time spent on the website).

5. Data storage period

Personal data is stored for as long as it is needed in order to carry out an agreement signed with a customer or to develop customer service.

6. Regular sources of data

We collect data directly from persons or from registers maintained by authorities as permitted by the legislation. We also collect data using Google Analytics and Leadfeeder.

7. Regular disclosure of data and transfer of data outside the EU or EEA

We are responsible for the personal data we collect. We do not disclose or sell any personal data to third parties. Furthermore, we use our partners and third parties for the processing and storage of data and for marketing. No personal data is transferred outside the EU/EEA, unless it is necessary considering the technical implementation of Valtavalo or one of its partners.

Personal data of registered users can be erased at the request of a user, unless it is prevented by the legislation.

8. Use of cookies

We use cookies on our website. They are small text files saved on the user’s device for session management and visitor monitoring. Cookies do not damage the user’s computer or files.

We use the Google Analytics and Leadfeeder tools to analyse site traffic. They collect the following data about visitors: Location, domain, IP address, browser type, operating system, date and time of the visit, duration of the visit and other data related to navigation on the website. More detailed information is available from Google and Leadfeeder.

9. Preventing the use of cookies

If you do not want cookies to be used, you can disable them through your web browser’s settings. However, this may have an impact on the functionality of the website. By using the valtavalo.fi website, you accept that we can use cookies as presented above.

11. Rights of data subjects

Data subjects have the right to view the data about them saved in the personal data register. A written and signed request to view data must be sent to the person responsible for the register. The right to view data is free of charge at most once a year.

Data subjects have the right to demand that any incorrect or expired data be rectified or erased. In addition, they have the right to restrict or object the processing of their personal data in accordance with articles 18 and 21 of the EU GDPR.

Furthermore, data subjects have the right to withdraw any previous consent to the processing of data or to refuse the use of their data for direct marketing purposes.

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